At Pop Hats Trading Inc., we aim to deliver your orders quickly and reliably. Please review our shipping policy below.
1. Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Rates
- We offer Standard Shipping and Expedited Shipping options at checkout.
- Shipping costs are calculated based on the weight of your order and destination address.
- Free shipping promotions (if available) will be displayed during checkout.
3. Delivery Time
- Standard Shipping: 3–7 business days within the U.S.
- Expedited Shipping: 1–3 business days within the U.S.
- International Shipping: 7–20 business days, depending on the destination and customs clearance.
Note: Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
4. Order Tracking
Once your order ships, you will receive an email confirmation with a tracking number to monitor delivery status.
5. International Shipping & Customs
- We ship worldwide.
- International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
- Customs delays may affect delivery times.
6. Undeliverable or Returned Packages
- If a package is returned to us due to an incorrect address, refusal, or failure to claim, the customer will be responsible for re-shipping costs.
7. Damaged or Lost Packages
- If your order is lost or arrives damaged, please contact us within 7 days of delivery.
- We will assist you in filing a claim with the carrier or provide a replacement when applicable.
8. Contact Us
For questions regarding shipping, please contact us:
Pop Hats Trading Inc
5610 8TH AVE FL 2
Brooklyn, NY 11220
Phone: 718-801-8744
Email: Sales@saloncap.com